Dayton Power and Light (DP&L) is alerting customers to a recent increase in scam activity. Customers have been contacted by someone claiming to represent the utility and stating that they can receive a discount on their electric service or that their electric service may be disconnected if payment is not made immediately.
Scams may use email, social media, phone calls or even door-to-door visits.
DP&L reminds customers do not provide personal information or comply with requests for payments.
Before you do anything, hang up and call DP&L at 800-433-8500 to ask questions about anyone contacting you about your bill or claiming to be from the utility.
DP&L offers these tips:
• Never give anyone personal information such as your Social Security number, bank account number or credit card number.
• If you have already provided information to someone making this offer, contact your bank and the three national credit bureaus, Equifax, Experian and TransUnion, immediately.
• DP&L will only come to your door to collect payment if your account is past due and you have been sent notice that your account is scheduled for disconnection. DP&L employees carry photo identification which customers should request to see.
• Check on elderly relatives and friends, often targets of such schemes, to make sure they have not fallen victim to this fraud.